Terms of Service
Last updated: January 2025
Welcome to Roofing Man. By accessing our website or using our services, you agree to be bound by these Terms of Service. Please read them carefully.
1. Services Overview
Roofing Man provides roofing services including but not limited to:
- Roof leak repair
- Waterproofing
- Roof replacement
- Gutter services and maintenance
- Roof inspections
2. Service Agreements
All roofing work is subject to a separate written agreement or quotation that specifies:
- Scope of work to be performed
- Materials to be used
- Total cost and payment terms
- Timeline for completion
- Warranty terms
Work will only commence upon customer approval of the written quotation.
3. Pricing and Payment
- All prices are quoted in Malaysian Ringgit (RM)
- Prices are subject to change based on actual work requirements discovered during the job
- Any additional work will be quoted and approved before proceeding
- Payment terms will be specified in the service agreement
- Late payments may incur additional charges
4. Inspections
We offer free on-site inspections for most roofing issues. During inspection:
- Our team will assess your roof's condition
- You will receive a detailed evaluation report
- A written quotation will be provided
- There is no obligation to proceed with repairs
5. Warranty
Our warranty terms:
- Leak repairs: Minimum 30-day warranty
- Waterproofing: Up to 2-year warranty
- Other services: As specified in service agreement
Warranty conditions:
- Warranty covers workmanship defects only
- Damage from external factors (storms, accidents, modifications) is not covered
- Warranty claims must be reported promptly
- We reserve the right to inspect before honoring warranty claims
6. Customer Responsibilities
Customers agree to:
- Provide accurate information about roofing issues
- Provide safe access to the property and roof
- Remove or protect valuables near work areas
- Ensure pets and children are kept away from work areas
- Make timely payments as agreed
7. Limitations of Liability
Roofing Man shall not be liable for:
- Pre-existing damage not visible during inspection
- Damage caused by severe weather events during or after work
- Consequential damages arising from roof problems
- Issues resulting from customer modifications to our work
8. Cancellation Policy
- Appointments can be rescheduled with 24-hour notice
- Cancellation of approved work may incur charges for materials already ordered
- We reserve the right to cancel or postpone work due to weather conditions
9. Website Use
By using our website, you agree:
- Not to use the website for any unlawful purpose
- Not to attempt to gain unauthorized access to our systems
- That content on the website is for general information only
- That we may modify the website at any time without notice
10. Intellectual Property
All content on this website, including text, images, logos, and design, is owned by Roofing Man and protected by intellectual property laws.
11. Governing Law
These Terms of Service are governed by the laws of Malaysia. Any disputes will be subject to the jurisdiction of Malaysian courts.
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website.
13. Contact Information
For questions about these Terms of Service, please contact us:
- Phone: 016-699 9077
- Email: hello@roofingman.my
- Address: No. 18A, Jalan SS 2/10, SS2, 47300 Petaling Jaya, Selangor